Return & Refund Policy

Return & Refund Policy
Thank you for shopping with us! Because our products are custom-made to order specifically for you, we maintain a strict No Returns, Exchanges, or Refunds policy for buyer's remorse, incorrect sizing, or change of mind.
By placing an order on our storefront, you acknowledge and agree to the terms outlined below.
1. Damaged, Defective, or Misprinted Items
We want you to love your order! If your item arrives damaged, defective, or with a clear manufacturing misprint, we will gladly issue a 100% free replacement or a full refund.
To report a problem, you must contact our support team within 30 days of product delivery with the following information:
  • Your order number
  • The email address used to place the order
  • A clear, high-quality photograph of the issue (e.g., showing the damage or the misprinted design)
Please do not mail items back to us or back to the shipping address on the package. Once our team verifies the photo evidence, a replacement or refund will be processed immediately.
2. Sizing, Colors, and Buyer's Remorse
Because every item is uniquely printed at the moment of purchase, we do not keep inventory or warehouses to process physical returns.
  • We cannot offer refunds, returns, or exchanges if you order the wrong size, select the wrong color, or change your mind.
  • Please carefully review the sizing charts and measurements provided on each product page before finalizing your purchase.
3. International Shipments & Custom-Made Exemption
For our international customers (including those in the European Union and the United Kingdom), please note that our products are classified as goods made to the consumer’s specifications or clearly personalized. Under regional consumer protection laws, these custom-printed items are explicitly exempt from standard 14-day statutory cooling-off and return periods.
4. Lost or Undeliverable Packages
  • Incorrect Address: If a package is returned to the print facility because you provided an incorrect, incomplete, or invalid shipping address, you will be responsible for the additional shipping costs to have the order resent to a corrected address.
  • Lost in Transit: If your tracking tracking link shows that your package was lost in transit and has passed its estimated delivery window, please contact our support team within 30 days so we can file a claim and arrange a replacement. We cannot issue refunds or replacements for packages marked as "Delivered" by the postal carrier.